PureVPN is a relative new player to the VPN service market, having opened their doors in 2007. Since most of the VPN service review sites have picked up on them their popularity has increased quite substantially. They are operated by GZ Systems Ltd. a Hong Kong based company. What sets PureVPN apart from a lot of the other providers is that they are one of the few that include SSTP support in all of their plans, and our editors feel like this is a big step in the right direction. Although SSTP is the most secure it is unfortunately only available for windows, but it can be used to get around a lot of blocking done in countries like UAE and China where L2TP/IPSec does not work or is actively monitored.
PureVPN provides PPTP, L2TP/IPSec, and SSTP VPN services. Unlike some VPN providers, PureVPN does not include any proprietary software with their services; however this does mean that your install will be slightly more complicated. But this is standard when compared to other VPN providers not using proprietary software. You’re basically left to setup the connection yourself in the operating system on your computer. PureVPN does offer a lot of support though, and our editors noticed quite a bit of positive feedback on both their customer forum and other VPN service forums. Their support includes online chat and Teamviewer, which is nice, because you can allow remote control of your computer and the tech can set it up for you. The service supports Mac, Windows, iOS, Android, and DDWRT.
The plan pricing is fairly competitive, though their plan structure and individual pricing did just change recently (summer 2011). Prior to the change there were 4 main packages, and that has now been reduced to 3. They have also increased the cost of the lowest level package from $6.00 to $9.95 per month. However, the new low tier package now includes SSTP support and a full server listing. Overall our editors felt like the change in plans and pricing was for the best – it made the plans less confusing and easier to select as a potential customer. Some providers have upwards of 20 different packages to choose from, and that can be difficult for customers.
One of the nice things about PureVPN is everything that they include in all of their packages. For starters, they allow you unlimited server switches in all of the packages. They also include SSTP support, fast downloads, and P2P support. The main difference between the plans is whether you want unlimited bandwidth. Only the top tier plan will provide unlimited bandwidth, so that’s probably the biggest thing to consider when deciding on PureVPN and their packages. Country offerings between the packages basically remain the same, and as of this writing, PureVPN is in about 10 different countries: US, UK, Canada, Germany, Netherlands, Russia, France, Singapore, etc. Connection speeds seemed fairly high when connecting from North America to other North American servers. One thing to note there is that they, like many other providers, are constantly expanding and polling their customers to determine which countries to add. It’s nice to see providers actively engaging their customers and listening to them!
Free trials are available of PureVPN, in the form of a 3 day money back guarantee. If you want a full featured trial account for a short period of time they do offer a 3 day trial for $2.50. One last note, our editors read quite a few customer posts about manual order processing at PureVPN. Although this is obviously done to mitigate fraud and stolen credit cards, it did seem to add a small amount of hassle for some customers and time delay when ordering. Since monthly orders do not seem to be on a subscription basis (at least as far as we can tell); you might consider purchasing a longer term plan.
Blocked Countires: PureVPN does not allow signups from the following countries: any country in Africa, except South Africa. However, the Terms of Service provide an exception for anyone that can provide valid government ID, or landline telephone.
July 2011 Update: PureVPN has added new countries and servers! They now have 12 countries available. Read our news bulletin to learn the full details about their expansion.
Oct 2011 Update: We have just completed an In Depth VPN Review of PureVPN with Full Speed Test of their L2TP and SSTP servers! Check out our news article!
Jan 2012 Update: PureVPN has announced new split tunneling service and the release of their beta Mac OS software! Check out our news article!
|Cost per 1 Month||$9.95 to $18.00 (varies)|
|Cost per 3 Months||$24.95 to $40.00 (varies)|
|Cost per 6 Months||$44.95 to $85.00 (varies)|
|Cost per Year||$74.95 to $160.00 (varies)|
|Low Plan Term||1 Month|
|Low Plan Protocol||PPTP & L2TP & SSTP|
|Low Plan IP||Shared|
|Low Plan Cost||$9.95|
|Medium Plan Term||1 Month|
|Medium Plan Protocol||PPTP & L2TP & SSTP|
|Medium Plan IP||Shared|
|Medium Plan Cost||$15.00|
|High Plan Term||1 Month|
|High Plan Protocol||PPTP & L2TP & SSTP|
|High Plan IP||Dedicated|
|High Plan Cost||$18.00|
|Protocol L2TP IPSec|
|File Share P2P|